We are committed to respecting and protecting your privacy.
This policy details what personal information we collect and why we collect it, how we use your information and how you can access and update it.
Who we are
Latitude50 is a self-catering holiday lettings agency. Our registered address is Latitude50, High Field Business Park, Rock, Wadebridge, Cornwall, PL27 6FE.
We are registered with the Information Commissioner's Office as a data controller under number ZA348907.
By contacting us, using our services or visiting our website, which is owned and controlled by us ("our site"), you are accepting and consenting to the practices described in this policy unless you inform us otherwise.
Latitude50 are responsible for financial website transactions.
The Latitude50 website is SSL secured, your credit card details are entered on a secure page and are transferred using secure SSL technology.
What information do we collect about you?
We collect information while you use our website and when you get in touch or sign up to our email newsletter.
We may collect the following data about you:
- Information that you provide by filling out a booking or enquiry form, such as a contact name, address, telephone number and email address. If you book by telephone, we will record this data during our conversation in the Tabs booking software.
- If you sign up to our email newsletter, we will collect your email address and name.
- Details of your visits to the site, including your IP address, and the pages that you view (through cookies). This is anonymous data collected by Google Analytics.
- If you contact us, we may keep a record of this correspondence.
If you subscribe to our email newsletter, your information will be stored in the Campaign Monitor newsletter system.
We have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect. Any personal information is kept private and securely stored until a time it is no longer needed, or until you request that we remove it from our records.
How will we use the information about you?
If you subscribe to our email newsletter, we will contact you by email with special offers, news, details of upcoming events and updates about changes to our services. Newsletters may record subscriber data relating to engagement and geographic data, which we use in marketing analysis. You can unsubscribe from our mailing list by clicking the unsubscribe link at the bottom of the newsletter.
If you fill out a contact form on our website, we will use the details to contact you by email or telephone in relation to your enquiry.
If you make a booking through our website or by telephone, we will use your information to process your booking, keep you updated on its progress and request feedback after your holiday.
You agree that we can share your personal information with:
- Our suppliers and sub-contractors for the performance of any contract we enter into with them to allow us to provide services to you, and only where they are under a duty to deal with your personal data in accordance with the Data Protection Act 1998; and
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
- Social media consultants who run advertising campaigns on our behalf.
We will disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If you are unhappy with how we have collected or used your data, you have the right to complain to the Information Commissioner’s Office (ICO).
Access to your information
You have the right to access any data that relates to you, to delete it, and to object to its use for marketing. You can also check, correct and update your information (for instance, if you change address or email address). To do this, please contact us by emailing email@example.com.
The cookies we use
Cookie generated by applications based on the PHP language. This is a general-purpose identifier used to maintain user session variables. It is normally a randomly generated number and is used to maintain a logged-in status for a user between pages.
The __cfduid cookie is used to override any security restrictions based on your IP address. It does not correspond to any user ID in the web application, nor does the cookie store any personally identifiable information.
Used to throttle request rate.
Enables website owners to track visitor behaviour and measure site performance in Google Analytics.
Used to store visitor-level custom variable data. The cookie is updated every time data is sent to Google Analytics.
Security measure to protect users against cross site request forgery, preventing submissions to forms from other websites.
Every time the state is updated (the page reloaded) the last activity is set to the current datetime. Used to determine expiry. This is essential for logged in users, but not for guests.
Sets the datetime that the user last visited the site, and is set for both guests and logged in users. If not set, is automatically set to 10 years ago. Affects guests and logged in users.
Allows the site to remember your preferences.
A uniquely generated ID that corresponds to the session_id column in the exp_session table. Used when cookie and session are set as the session type. Used only for logged in members.
Delivers shortlist functionality.
Tracks the last 5 pages viewed by the user; used primarily for redirection after logging in. Affects guests and logged in users.
This cookie generates a unique ID that relates to session values that determine the current state of the website and any actions you have performed. Expires after 2 hours.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site, and we therefore recommend that you do not do this.