Our property management
Our experienced property management team is responsible for making sure every aspect of your experience runs smoothly, from overseeing changeovers to stress-free troubleshooting.
Our full service provides you with access to our experienced property management team and the following invaluable benefits.
A flexible service - our portfolio is handpicked, which means we'll get to know your property inside out, as well as your personal likes and dislikes. Whether you prefer your floor cleaned with a particular product or your beds made up in a certain way, you can rest assured we'll make it happen.
Weekly overseeing of changeovers - our property management team members check your property has been cleaned and preened to perfection, ready for you or your guests.
Weekly house checks all year round - we carry out a weekly house check without fail, regardless of whether the house has been used.
Property maintenance - our dedicated Property Maintenance Technician and a team of trusted tradespeople are here to ensure everything at your property is in excellent working order.
24/7 emergency cover - outside our office hours we have an emergency line, so day or night there's a friendly voice at the end of the phone and a member of staff just moments away.
Fast response times - we live and work nearby, meaning that we can be at your property within minutes if you or your guests need us.
Coordination of third parties - as well as arranging cleaning and linen, we also liaise on your behalf with your preferred suppliers.
Health and safety - we keep up-to-date with policies and legislation so you don't have to. We ensure all those boxes are ticked, from boiler certification and PAT testing to fire risk assessments and alarm testing.
Meet and greet - we offer a free meet and greet service for luxury properties to communicate any special instructions you may have.
Advice and expertise - whether you want property inventory recommendations or advice on interior design, we’re happy to share our years of industry knowledge with you.
Our property management services go well beyond what we can list here, so please get in touch to talk about your personal requirements by calling 01208 869090 or by completing our enquiry form.