Our friendly team (plus the ‘office dog’, Luna) spans a range of skills and expertise, with a shared passion for Cornwall.
In-house sales, marketing, accounts and property experts take care of everything for our owners and guests, while we benefit from strong local partnerships. We believe that it’s our local knowledge and innovative sense of vision that really makes us stand out.
A passionate advocate of Cornwall, Jill grew up here and returned with the aim of showcasing the very best the area has to offer in coastal holiday homes, combined with exceptional customer service. From humble beginnings as a cottage start-up business, Latitude50 has grown into a well-respected brand known for its excellent range of coastal holiday houses. Today, we proudly represent some of the loveliest flagship properties within the industry. Jill lives in Rock with fellow Partner Richard Benton and daughter Eve.
Sales & Marketing
Heading up the sales and marketing team is Katy who joined Latitude50 in 2015. With a wealth of academic and professional experience, including a diploma from the Chartered Institute of Marketing and past employment for Bath Tourism, Katy’s been working to expand our already extensive reach. Her focus on results (and a natural flair for beautiful presentation) means she’s upping our marketing and sales to achieve the best possible results for our owners. Katy also has the fun job of visiting gorgeous properties around North Cornwall to consider them for inclusion within the Latitude50 portfolio and is the first point of contact for potential new owners.
Katy oversees the sales team and together they are responsible for maximising property promotions for owners and taking care of everything bookings related for guests.
Our Sales Manager Laura is the friendly voice on the end of the phone, here to help you plan your perfect escape to North Cornwall. She's a natural holiday matchmaker, with a talent for finding guests their ideal property from our portfolio. Laura brings a wealth of experience from the hospitality industry both here in Cornwall and on the other side of the world. Born and raised in North Cornwall, you can rely on Laura's local knowledge to get the very best from your holiday with Latitude50.
Madison, joins the Sales & Marketing team as Property Advisor. Madison brings a wealth of customer service experience from previous roles including Receptionist at The Metropole Hotel in Padstow. Highly organised, Madison keeps everything bookings related in shipshape and is well placed to help our guests achieve the perfect holiday. Madison has a creative flair and has achieved a degree in Acting from Falmouth University.
The property management team is responsible for making sure every aspect of your property experience runs smoothly, from overseeing changeovers to stress-free troubleshooting.
Bringing a wealth of experience from the high end travel industry is James, our dedicated Head of Property Management. Having worked on super yachts and for luxury holiday provider Powder Bryne International, James has impeccable standards and a real eye for detail. With previous property management experience and involvement in renovation projects, James brings a valuable combination of practical skills and business acumen to Latitude50. Along with the Property Manager, the Property Maintenance Technician and a network of trusted service providers, James ensures that, whatever the eventuality; we have someone to call on, day or night.
The newest member of the Latitude50 team, Briony joins us as Property Manager. Briony brings a wealth of experience in sales, letting and portfolio management, most notably as Residential Leasing Manager of The Grosvenor Estate in Mayfair and Belgravia and as a Senior Renewals Consultant at the Head Office of Chestertons Estate Agency. Briony works closely with James to ensure delivery of the very highest standard of customer service for both property owners and guests.
Matthew, our dedicated Property Maintenance Technician brings ten years of experience in routine maintenance for the prestigious Headland Hotel and their collection of 40 self-catering apartments in Newquay. Matthew's experience includes everything from painting and decorating to pool maintenance and pressure washing. Having our own dedicated Property Maintenance Technician means that our response time will be even faster, benefitting both our owners and guests.
Our AAT-qualified in-house Accounts Manager Michaela, handles all the company finances, ably assisted by Accounts Assistant Scarlet. While they’re experts with numbers, they also act as a friendly contact point for any questions you might have.
Michaela brings a wealth of experience in the field of finance and accounts from both sides of the globe – here in Cornwall and in Brisbane, Australia. Her previous roles involved working in the hospitality industry for a range of bars, restaurants and hotels and for non-for-profit organisation, The Learning Partnership who funds educational projects within the local community.
One of our longest serving team members Scarlet, joined the company fresh out of college as an Administrator and has worked her way up to the position of Accounts Assistant. Scarlet has AAT Level 1 under her belt and is currently working on her level 2.
The patter of paws can often be heard around the Latitude50 office. This will be Luna the dappled Dachshund, belonging to Sales and Marketing Manager Katy. Luna and Katy can often be found exploring the coast together and they share their favourite walks with you in our Journal.